About Sally's

Welcome to Sally's, Quality you can trust!

Welcome to Sally’s, your online destination for quality home goods designed to bring comfort, style, and practicality into everyday living. We’re more than just an online store — we’re a dedicated team focused on making your shopping experience simple, secure, and reliable.

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Our Journey

Sally’s was created with a clear goal: to provide carefully selected home essentials to customers across Kenya through a convenient and transparent online shopping experience. What started as a passion for quality household products has grown into a trusted store serving customers nationwide.

What Drives Us

  • Quality: Every product is thoughtfully selected for durability, functionality, and everyday use.
  • Trust: Clear policies, accurate product information, and secure checkout are central to how we operate.
  • Customer Care: We are committed to responsive support and dependable service.
  • Efficiency: From order processing to delivery, we focus on speed and reliability.

Why Choose Us

  • Nationwide delivery across Kenya
  • Transparent shipping and return policies
  • Secure and encrypted payment options
  • Friendly customer support during business hours

Our Promise

We are committed to building long-term relationships with our customers by offering dependable service and quality products you can rely on. Whether you’re upgrading your home or purchasing everyday essentials, we aim to make every order smooth, timely, and stress-free.

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A Note from Our CEO

At Sally’s, our focus has always been on building a business rooted in trust, consistency, and respect for our customers. From product selection to delivery, every decision we make is guided by one principle: to provide a reliable shopping experience that customers can feel confident in.

We understand the importance of quality, clear communication, and dependable service, and we remain committed to improving our processes to better serve households across Kenya. Thank you for choosing Sally’s and allowing us to be part of your home.

— CEO, Sally’s

Contact Information

Company Name: Sallys Online

Store Name: Sally's

Shop Address: Rainbow Plaza, Ngara, Nairobi Kenya – off Munae Road

Office Address: Kiboko Estate, Mara Lane, Kiambu, Thika West District, Thika. P.O. Box 50063, 00100 – G.P.O. Nairobi

Email: info@sallys.co.ke

Phone: +254 746 001855

Customer Service Hours: Mon–Fri, 9 AM–5PM, EAT.

Response Time: We aim to respond within 1–2 business days.

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