Contact Us

We’re here to help! At Sally’s, customer satisfaction is our top priority. Whether you have questions about an order, need product support, or simply want to share feedback, our team is ready to assist.

How to Reach Us

Email Support: Send us a message at info@sallys.co.ke and we’ll respond within 1–2 business days.

Phone Support: Call us at +254 746 001855 during our service hours for immediate assistance.

Shop Address: Rainbow Plaza, Ngara, Nairobi Kenya – off Munae Road

Office Address: Kiboko Estate, Mara Lane, Kiambu, Thika West District, Thika. P.O. Box 50063, 00100 – G.P.O. Nairobi

Customer Service Hours

• Days: Monday–Saturday
• Hours: 9 AM–5PM, EAT
• Response Time: We aim to reply within 1–2 business days.

Quick Links

• FAQs – Find answers to common questions
• Refund and Return Policy – Learn about returns and exchanges
• Shipping Policy – Check delivery times and shipping details
• Order Tracking Page – Track your order status

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