General Information

The content provided on https://sallys.co.ke is for informational and shopping purposes only. While we strive to ensure accuracy, we make no guarantees that all details, product descriptions, or policies are free from errors or omissions.

Limitation of Liability

  • Sally’s will not be held responsible for any damages, losses, or issues arising from the use of our website or products.
  • We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of data, profits, or business opportunities.
  • Use of our site and services is at your own risk.

External Links

Our website may contain links to third‑party sites. These links are provided for convenience only. We do not endorse, control, or take responsibility for the content, policies, or practices of external websites.

Product Information

  • Product images and descriptions are provided for reference and may vary slightly from the actual item.
  • Availability, pricing, and specifications are subject to change without prior notice.
  • We reserve the right to correct errors or update information at any time.

No Professional Advice

Any information shared on our site — including product guides, blog posts, or FAQs — is intended for general use. It should not be considered professional, legal, medical, or financial advice. For specific concerns, please consult a qualified professional.

User Responsibility

By using our website, you agree that it is your responsibility to ensure that any products, services, or information meet your personal requirements.

Governing Law

This Disclaimer Policy is governed by the laws of Kenya. Any disputes will be handled under the jurisdiction of local courts.

Contact Information

Company Name: Sallys Online

Store Name: Sally's

Shop Address: Rainbow Plaza, Ngara, Nairobi Kenya – off Munae Road

Office Address: Kiboko Estate, Mara Lane, Kiambu, Thika West District, Thika. P.O. Box 50063, 00100 – G.P.O. Nairobi

Email: info@sallys.co.ke

Phone: +254 746 001855

Customer Service Hours: Mon–Fri, 9 AM–5PM, EAT.

Response Time: We aim to respond within 1–2 business days.